6. Experience strategy business case

Duration: 4 weeks

When transformation feels slow or fragmented, it’s often due to a lack of shared direction. This 4-week partnership helps leaders align on why change is needed and what good looks like - rooted in user needs, system realities and strategic ambition. Through workshops, engagement and comms support, we co-create a strategy that gets people moving together.

What we do

  • Stakeholder engagement - Interviews and alignment with leaders, staff and partners
  • Collaborative workshops - Define service principles, priorities and what good looks like
  • Decision-making support - Develop clear frameworks to guide future decisions
  • Communication assets - Create simple, compelling materials to share the strategy

What you get

  • Shared vision - grounded in user needs and system context
  • Design and transformation principles - to guide delivery without constant rework
  • Decision framework - to help teams align and act with confidence
  • Comms assets - to build buy-in across teams and stakeholders

Who it’s for

  • Executive teams shaping the future of services or organisations
  • Programme and transformation leads needing clarity and commitment to move forward

Why it works

  • Aligns people, purpose and priorities before delivery begins
  • Translates ambition into a clear, shareable story
  • Builds momentum and legitimacy, not just another strategy deck
  • Gives leaders tools to lead, not just insight to reflect on

What you’ll walk away with

  • A strategy your team can believe in
  • Clear principles to guide delivery
  • Assets that support comms, business cases and internal alignment
  • A stronger foundation for lasting change

We’d love to talk

Get in touch to see if we’d be a good fit for your project:

It was an absolute pleasure working with Healthia. Their contribution not only ensured the project’s success but also demonstrated what excellent partnership truly looks like.

For our project team, this has been the best experience we’ve had working with a consultancy. There was a laser focus on delivery, collaboration, and a genuine sense of one team.

The project delivered exactly what we needed on a very tight timeline. We built genuine confidence and enthusiasm around AI transformation across the organisation while demonstrating the value of a user-centred approach."

Kate McCaul, Head of Digital, Acas

6. Experience strategy business case

Duration: 4 weeks

When transformation feels slow or fragmented, it’s often due to a lack of shared direction. This 4-week partnership helps leaders align on why change is needed and what good looks like - rooted in user needs, system realities and strategic ambition. Through workshops, engagement and comms support, we co-create a strategy that gets people moving together.

What we do

  • Stakeholder engagement - Interviews and alignment with leaders, staff and partners
  • Collaborative workshops - Define service principles, priorities and what good looks like
  • Decision-making support - Develop clear frameworks to guide future decisions
  • Communication assets - Create simple, compelling materials to share the strategy

What you get

  • Shared vision - grounded in user needs and system context
  • Design and transformation principles - to guide delivery without constant rework
  • Decision framework - to help teams align and act with confidence
  • Comms assets - to build buy-in across teams and stakeholders

Who it’s for

  • Executive teams shaping the future of services or organisations
  • Programme and transformation leads needing clarity and commitment to move forward

Why it works

  • Aligns people, purpose and priorities before delivery begins
  • Translates ambition into a clear, shareable story
  • Builds momentum and legitimacy, not just another strategy deck
  • Gives leaders tools to lead, not just insight to reflect on

What you’ll walk away with

  • A strategy your team can believe in
  • Clear principles to guide delivery
  • Assets that support comms, business cases and internal alignment
  • A stronger foundation for lasting change

Activities

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It was an absolute pleasure working with Healthia. Their contribution not only ensured the project’s success but also demonstrated what excellent partnership truly looks like.

For our project team, this has been the best experience we’ve had working with a consultancy. There was a laser focus on delivery, collaboration, and a genuine sense of one team.

The project delivered exactly what we needed on a very tight timeline. We built genuine confidence and enthusiasm around AI transformation across the organisation while demonstrating the value of a user-centred approach."

Kate McCaul, Head of Digital, Acas

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