Podcast: Problems Worth Solving ›

Case studies

NHS England: Digital Prevention Service Portfolio

Scaling digital health checks, enhancing access to vaccinations and screenings, and embedding preventative support into everyday NHS care pathways.

Breast Cancer Now: Transforming the future of support

Alzheimer’s Society: Reimagining local dementia support

Acas: Human‑centred AI strategy in just five weeks

Age UK: Balancing human interaction and digital tools in volunteering

Public Health Wales: Diabetes management and prevention

Macmillan Cancer Support: Laying the foundations for fundraising transformation

WithYou: Evaluating the role of phone lines in drug and alcohol support services

NHS: South London and Maudsley user centred design partner

Breast Cancer Now: co-design for service delivery

LUX Health: Digital product and service design

NHS Mid and South Essex ICB: Service model design for a health and wellness centre

NHS Gloucestershire ICB: Lowering barriers to mental health support

NHS 111: User-centred design to ease urgent care pressure

Autism pathway discovery and collaborative design across two ICBs

NHS England: Uniting stakeholders to create a vision for video use in elective care

Scope: New employment service launched

Policy Lab: User research and prototype testing

Uniting citizens and stakeholders to shape Bristol Harbourside’s future

Public Health Wales: Personas for more effective health communication

NHS: Discovery measuring mental health outcomes

Bristol Council: Wayfinding discovery inspires vision for city navigation

Discovery for structural and fire safety service post Grenfell

Scope: Effective content for 1.5 million people

NHS: Human-centred design for critical services

DVSA: GDS service assessment passed

University of Surrey: Optimising the applicant experience

University of Surrey: Student and staff experience discovery

Bristol City Council: Uncovering the barriers to fostering

DCMS: Cyber Exchange revitalised through discovery and alpha

Parkwood Leisure: reducing barriers to health and fitness

We The Curious Science Centre: Designing a space that works harder for everyone

NHS Gloucestershire: Evaluation for eating disorder services