Mace & Menter is now Healthia
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Insight
Mace & Menter is now Healthia
Service design training
Senior appointment: Gareth Fryer, Consulting Director
From stories to statistics: using qualitative data to make a difference
How to scale third sector health and care services by aligning people, processes and technology
The art of caring: retaining the human touch in digital services to support patient empowerment
From chaos to clarity: harness collective expertise through co-design
Research film: Setting patients up for success following diagnosis
Co-design is dangerous
Senior health and care appointments
Mitigating health inequalities through co-design
How do you make sure you are solving the right problem?
Improving the waiting list experience
Discovery Mindset Cards - better discoveries, better outcomes
Creating the right environment for design to flourish
Increase the impact of discovery research
Why run inclusive research?
HSJ: HealthTech Partnership Award
Enhancing a discovery with sacrificial design concepts
Writing about mental health for children and young people
Digital transformation through user centred design (The Times)
The hidden benefits of observing user research
Achieve better outcomes by working in the open
Legacy technology shouldn’t be a barrier to user-centred innovation
Work with us, plant trees
Goalposts… why do they always move?
Join our user centred design academy
Making the case for visiting your users
How to design a positive Gift Aid experience
Incubation – or why ‘sleeping on it’ leads to better research insights
How to listen harder for deeper conversation and insight
Seven ways to design a frictionless onboarding process
What are you risking by not testing content?
Policy Lab: user research and prototype testing
On data scientists, assorted weirdos and empathy
Now is the time to level-up your online community
Fostering show and tell: How to help people decide
There has never been a better time for research-led change
Remote discovery for public digital services
Designing public services in a user-centred way during a crisis
Carbon Reduction Plan 2022
Co-design, service design, user centred design: what's the best approach?
Outcomes over outputs
Getting started with a business case for co-design