2. Rapid services insight
Duration: 2-3 weeks
Uncover a clear view of what’s working - and what’s not - without weeks of interviews or workshops. Uncover a credible, structured snapshot of your services. We blend AI-powered video interviews with expert synthesis to surface the real experiences of staff and service users - quickly, meaningfully, and at scale. This is about listening well, moving fast, and focusing where it counts.
What you get
- Top pain points - From the people delivering and using your services
- Clear opportunities - Quick wins and strategic areas to improve, invest or transform
- Organised insight - Structured report with key themes and direct quotes
- Priority focus areas - Where to start if you’re ready to make change happen
Who it’s for
- Service owners who want a rapid sense-check
- Programme teams under pressure to show progress
- Organisations validating assumptions or planning next steps
Why it works
- AI powered video interviews - space for honest, nuanced feedback - at scale
- Smart prompts, sharper insight - go deeper than traditional surveys
- Structured synthesis - saves time and surfaces what matters most for action
What you’ll walk away with
- A grounded view of what’s happening across your services
- Quick evidence to inform decisions and support the case for change
- Trusted insight to build alignment, not just another report
We’d love to talk
"We needed to understand poor return rates for routine outcome measures in children's mental health services (CAMHS), so that we could determine where to invest to improve.
Healthia brought enthusiasm, expertise and a clear methodology to the project. They had a good understanding of the problem space and involved the service delivery team in the planning of the project. Their work left us with an evidence-based plan to improve ROMs effectiveness and reported outcomes. Reported paired outcome measures had even increased by the end of project.
I’d recommend Healthia because recommendations were clear, relevant and achievable. Importantly, not all the proposed solutions were dependent on additional resources or funding."
Avon and Wiltshire Mental Health Partnership
Problems Worth Solving
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