Duration: Ongoing support from 2 days a week

This gives you access to a consultant who works shoulder-to-shoulder with you - offering expert support in research, design, delivery and coaching. It’s flexible, long-term support that adapts to your needs and priorities - helping you build momentum, make tangible progress, and uplift internal capability over time.

What we do

• Research & insight - Plan and run user research, staff engagement, and service evaluation
• Design & improvement - Co-design journeys, service blueprints or operating models
• Co-delivery - Support delivery sprints, change programmes, governance or comms
• Coaching & capability-building - Transfer skills and build internal confidence

What you get

• A consistent Healthia lead supported by a small delivery team available as required
• A flexible model tailored to your context, regular planning cycles and check-ins, 
• Access to Healthia’s tools, templates and methods

Who it’s for

• Programme teams delivering complex or multi-phase change
• Leadership teams seeking hands-on support and internal upskilling
• Organisations without in-house service design or transformation capacity

Why it works

• We embed as part of your team - building trust, credibility and momentum
• We combine strategic thinking with hands-on delivery and capability-building
• We enable lasting change by shifting mindsets, not just delivering outputs

What you'll walk away with

• Live service improvements, shaped and delivered in partnership
• Uplifted capability across your team through coaching and collaboration‍
• A lasting shift in culture, confidence and transformation momentum